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HomeLIFESTYLEIndian Civil Service- All is well?

Indian Civil Service- All is well?

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During current times, it takes a lot of courage to speak one’s mind. The polity is divided as never before. It is also very difficult to convince those around you that one can like and appreciate some, and dislike and criticize other actions/policies of the same government. It is even more difficult to convey that all criticism is not opposition. Here is an attempt to undertake this difficult task of outlining some of the wonderful work done by the present government and highlighting areas where it has not.

In 38 years of my experience as a civil servant, I had the occasion to work with various governments, both at the state and central levels, I had never come across as decisive a government as the present one. In my capacity as Secretary, of the Government of India from 2014 to 2018, I saw the functioning of this government from close quarters.

There is absolutely no doubt that the government has done extremely well in terms of reigning in corruption in high places. The UPA government was beset with scams and allegations of corruption against many Cabinet Ministers, one of whom had the dubious distinction of having a “tax” named after her (She was subsequently dropped from the Cabinet. A full chapter is dedicated to this Minister in my book, “Ethical Dilemmas of a Civil Servant). The NDA government managed to clean the coal mess and auctioned coal blocks in a transparent manner that was hailed all over.

On the political front too, the government, with a comfortable majority in the Lok Sabha (and subsequently in the Rajya Sabha as well), there were no hiccups. If anything, NDA went on to consolidate its gains. There were tough choices in Kashmir but despite apprehensions from some quarters, it is evident that J&K has not ‘imploded’ and it appears that the government is working diligently to see how the political process is restored.

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Despite initial problems in managing migrant workers during the unprecedented COVID crisis, the government was able to take care of the fallout of the pandemic. This was possible on account of the relentless efforts of medical and paramedical workers. The country even emerged as one of the foremost suppliers of COVID-19 vaccines to the world, thanks to our scientists.

Some of the social sector schemes like Swachh Bharat and PMJAY (the health insurance scheme as a part of Ayushman Bharat) have done very well. These schemes have earned appreciation both within and outside the country. The National Education Policy provides a framework that has the potential to transform school education. The pace at which roads are being built in the country has made us all proud as have the digital transactions.

A lot of it is going well for the NDA government. Then why is Modi angry? Now more frequently than ever before. It began with an uncharacteristic IAS Babu outburst at the Prime Minister in the Parliament. It surprised many. Was this a consequence of frustration with the higher civil service only or was it the inability of the government to deliver what should have been delivered? What exactly went wrong? Only time will perhaps reveal the cause though there are a number of issues that are a cause for concern.

PM Modi and the government have been attempting to project that the economy is doing well. However, the ground reality appears to be different. For the first time since independence, the rate of growth of GDP has been coming down consistently. The percentage of GDP growth in India during 2016-17, 2017-18, 2018-19, 2019-20, 2020-21 has been 8.2, 7.2, 6.1, 4.2 and -7.2 respectively. COVID impacted the rate of growth during 2020-21 but what about the years before that? The unemployment situation was a serious cause for concern even before COVID-19 arrived. Is there a disconnect between the ground reality and what is presented by the officers to Modi? Is that making him angry?

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The PM is rightly concerned about the delays in the execution of projects. But there is a solution available. The Project Monitoring Group (PMG) did remarkably well even during the UPA government. Why isn’t PMG being revived in letter and spirit? Why should everything be done at PMs level through Pragati (though, unlike PMG, Pragati does not consider private sector projects)? Is it possible for the PM to push everything? Why can’t, through better human resource management, someone be positioned to “drive” these projects?

The World Bank studies indicated that India has climbed up the ease-of-doing business ladder. However, does it reflect the ground reality? The real “wealth creators” are exasperated though they don’t have the courage to say so. And, this impacts the GDP.

The biggest employment creator, the real estate sector, is still to come out of the hit it got as a consequence of demonization.

The infrastructure sector as a whole has had a tough time. Most of the investment in roads is now being made by the government.  The public-private partnership that was the hallmark of road development for more than a decade is languishing. The power sector continues to be in trouble. It is baffling to note why the successful Gujarat model hasn’t yet been implemented in other states.

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So, whether we admit it or not, the economy is in bad shape.

No legislation or action is perfect. Farmer legislation fell in the category. In my understanding, these legislations were beneficial for the farmers and were long overdue. There was scope for improvement. The government was willing to discuss but the farmers were unwilling. What then went wrong? It was perhaps the management of the Bills in the Parliament and the impression that the legislation was being pushed down the throat. How about attempting to build consensus in all such cases as was done for the Coal Sector and GST by the master strategist, late Arun Jaitley?

This government has done some phenomenal work but like any institution, there have been some mistakes and failures. If these mistakes are pushed under the carpet, as they have been in some cases, it would be difficult to find a solution. It is the job of those around the PM to present the ground reality even at the risk of annoying him on occasions though my personal experience with him has been to the contrary. He gives a lot of space to the civil servants. Some of us are not utilizing this space. Perhaps the anger of Modi is on account of this. The mistakes have to be accepted, analyzed and corrected.

There is another aspect that has to be kept in mind. There can’t be a public versus private approach. Both sectors have to play an important role in nation-building.

And, finally, public outbursts against the instruments that are responsible for carrying out the mandate of the government will only demoralize them. If someone is not doing his job, he should be warned (not publicly) and if there is no improvement, show the door. Efficiency, effectiveness and integrity, instead of regional bias and personal preferences, have to be prime criteria for positioning officers. The choice of the right person for the right job is critical.

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Anil Swarup IAS (Retd)
Anil Swarup IAS (Retd)
Anil Swarup is a former 1981 batch, Uttar Pradesh cadre  IAS officer, and was awarded Director's gold medal for "best officer trainee" at the Lal Bahadur Shastri National Academy of Administration (LBSNAA). He served the Government of India in various capacities for 38 years and went on to become Secretary, Department of School Education and Literacy and the Coal Secretary of India. He also served as Additional Secretary, Cabinet Secretariat, Additional Secretary, Labour & Empowerment, Export Commissioner in the Ministry of Commerce & Industry of India and as the District Magistrate of Lakhimpur Kheri. He couldn’t make it to the “elite” Indian Administrative Service (IAS) on his first attempt but qualified for the Indian Police Service where he worked for one year before clearing IAS in his next attempt. He is today an author of several looks like 'No More a Civil Servant,' ‘Ethical dilemmas of a civil servant’ and ‘Not just a civilservant’. The views expressed are his own.

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